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This year an Italian food critic, Eduardo Raspelli, found himself and
his newspaper, La Stampa, being sued by the world's largest food retailer.
What caused this €20 million action was specifically Raspelli's comment
that McDonald's fries 'tasted of cardboard'. Raspelli's other comments
on his Macmeal were less than complimentary, but then Raspelli is a vocal
supporter of the Slow Food Movement, so you'd hardly be expecting him
to enjoy the Fast Food experience. Still, McDonald's reaction seems a
little excessive. Surely not even at the Burger University itself can
they really believe that they purvey gastronomy. It's fast food, it's
convenient, it's quick, it can shut the kids up for a while, it has loads
of positive points, but to get upset when someone suggests that a Big
Mac isn't <it>haute cuisine is a bit like a whore getting upset
at the suggestion that she has loose morals.
McDonald's are of course no strangers to litigation, indeed the longest
running case ever in the English courts was that of McDonald's suing Helen
Steel and Dave Morris, a postman and a gardener from London. The case
ran for two and a half years and eventually the judge ruled in favour
of McDonald's. But it was a technical victory. In his summing up the judge
ruled that they 'exploit children' with their advertising, produce 'misleading'
advertising, are 'culpably responsible' for cruelty to animals, are 'antipathetic'
to unionisation and pay their workers low wages. It was exactly the sort
of victory that got King Pyrrhus' name into our language. Still, Raspelli's
case shows that the Golden Arches are still prepared to turn to the law
if they feel under threat. It's a testament to the strength of Raspelli's
following and his reputation for honesty and integrity that McDonald's
have seen fit to pursue the matter through the labyrinth of the courts.
Italy is a country that takes its food very seriously. It always has
done. It's still surprising to me that McDonalds's gained a toe-hold in
Italy at all. The philosophy that underpins fast food is anathema to all
that the Italian kitchen stands for. Hence the Slow Food movement, a response
that isn't just a verbal gainsaying of fast food, but one where the very
philosophy of 'preparation with intent' is uppermost. Fact is there isn't
much you can say about a fast food meal. It has become in the hands of
the McDonald's franchises nothing more than a mechanised process - a process
that has been simplified to as few elements as possible and where each
and every part of the process has been analysed and controlled. What can
you say by way of praise for it? That it was fast? 'That was a great meal
- quite the quickest I've had.'
But in truth no one expects a response anyway. No one asks 'Did you enjoy
your McFries?' It's not that they don't care - they care about customers
en masse, but not so much individually. Besides, it's not really the adults
that McDonald's are trying to please. Adults have the money - but the
customers that McDonalds want are the children. They spend over $2 billion
every year on advertising and promotions, many of the promotions involving
schools. Think about it. Just who do you think Ronald McDonald and all
those 'free' plastic toys are aimed at? Adults? The thinking is abundantly
clear: if you can attract the very young, the adults will reluctantly
follow for the sake of domestic harmony and peace.
I did try to get someone to come with me for the McDonald food experience,
but every woman I asked said 'could I come with you when you're reviewing
somewhere else?', so I ended up on the Kylemore Road with just a crossword
for company. I ordered a cheeseburger, fries and a large Coke, which came
to €4.80. I ate the burger first, noticing with care how few 'chews
per bite' are needed to eat it. That's intentional. Lots of research went
into designing a bun and burger that needs little or no mastication. In
fact, you can make it disintegrate in your mouth simply by pushing it
with your tongue against the roof of your mouth. It makes it very easy
to swallow so the whole thing is consumed very quickly, so quickly that
it's possible that the stomach is filled before the brain realises that
the hunger pangs have been requited. That's why we're often tempted to
ask for another almost as soon as the first has gone. Then I ate my chips.
Raspelli's contention that the chips taste of cardboard may be the point
of the current libel case, but surely no one could reasonably maintain
that a mechanically extruded chip made from dehydrated and subsequently
re-hydrated potato can have much in common with a chip made from chipping
a fresh potato, blanching it and then deep-frying it.
My meal in the 'restaurant' over, I walked over to the McCafe, an area
set apart whose main difference appears to be that it has padded seats.
Here you can get all the coffee variations and lots of confectioners'
gateaux. No cakes for me, but I had an espresso for €1.50, which
turned out to be rather good.
What I find most depressing in these fast-food outlets is the drear monotony
of it all and the sad youngsters who man the stations. There are probably
parking meters in the city centre that earn more money per hour than they
do. I've eaten McDonald's burgers before now and I'll eat their burgers
again, but I'll never think of a Big Mac as serious food, only as the
most basic of fuels to keep body and soul together when other options
aren't there.
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